Portfolio Information

Overview:

This project is a fully functional WhatsApp chatbot built to help eCommerce brands automate customer conversations, drive more sales, and reduce manual support tasks—all directly inside WhatsApp, where your customers already spend their time.

This sample demonstrates how smart automation and conversational design can replace tedious chat management, improve buyer experience, and turn WhatsApp into a sales engine.

🚀 Key Features:

Instant Product Discovery
Customers can browse items, check availability, and get product details—without leaving WhatsApp.

Cart Recovery & Follow-up
Automatically reminds customers about their abandoned carts and offers assistance or incentives to close the sale.

Real-Time Responses
Handles FAQs (like shipping time, return policy, payment options) instantly with personalized replies.

Order Tracking & Status Updates
Users can check order status, delivery time, or submit requests—fully automated.

Interactive Menus & Buttons
Streamlined navigation with reply buttons, dynamic flows, and logical branching for better UX.

🔌 Integration & Tools Used:

Built using [e.g., WhatsApp Business API / Twilio / Facebook Commerce / uChat / Meta Cloud API]

Backend data handled via [e.g., Google Sheets, Airtable, or CMS/CRM]

Supports webhook triggers, conditional flows, and multi-language logic (if applicable)

Can be connected to Shopify, WooCommerce, or any CMS/eCommerce system

🎯 Results You Can Expect:

Faster response time → Reduced drop-offs

24/7 customer support → No missed sales

Conversational upsells → Higher AOV (Average Order Value)

Fewer support tickets → Lower operational costs

📹 What You’ll See in the Demo:

End-to-end customer journey from first message to product selection

AI-powered responses based on customer input

A smooth user experience built to convert, not just respond

💭 Use Cases:

Fashion Stores

Skincare & Beauty Brands

Electronics / Gadget Retailers

Home Decor or Furniture Sellers

Course & Digital Product Sellers

💬 Want This for Your Brand?

This is just one of many automation flows I’ve built for eCommerce brands across different niches. If you’re looking to turn your WhatsApp inbox into a fully automated sales rep, I’d love to build one tailored to your business.

Let’s make chat your highest-converting channel.